Terms & Conditions
LevelUp Money Way
Effective Date: [Insert Date]
Last Updated: [Insert Date]
1. About Us
LevelUp Money Way (“Platform”, “we”, “our” or “us”) operates a website that facilitates the purchase of listed consumer products, including perfumes, and provides account, order, referral-network and eligible commission-tracking features.
Legal business name: [Insert Registered Business Name]
Business address: [Insert Registered Address]
Support email: [Insert Support Email]
By accessing the website, creating an account, purchasing a product or using any platform feature, you agree to these Terms & Conditions and the applicable policies published on the website.
2. Eligibility and Account Registration
You must be legally capable of entering into a binding contract under applicable Indian law to register and make purchases.
You agree to:
Provide accurate, current and complete registration and delivery information.
Maintain the confidentiality of your login credentials.
Use only one legitimate account unless we expressly authorise otherwise.
Notify us promptly of unauthorised access or suspicious account activity.
We may request identity, payment or other verification documents where reasonably necessary for fraud prevention, compliance or account security.
3. Products and Pricing
The Platform may list perfumes and other consumer products with their descriptions, images, prices and availability.
Product prices, applicable taxes, shipping charges and other mandatory charges will be displayed or communicated before the order is placed.
Product images are illustrative. Actual packaging, colour or presentation may vary slightly, but the delivered product must comply with its material description.
We reserve the right to correct genuine listing errors, discontinue products and update prices prospectively. Changes will not retrospectively alter an already accepted order except where permitted by law.
4. Orders and Payment Verification
An order is subject to product availability, successful payment and any applicable verification process.
Where manual payment verification is used, an uploaded receipt or transaction reference does not by itself constitute payment approval. Orders will be processed after the Platform verifies the payment.
We will not ask customers to pay undisclosed charges after checkout. Any additional authorised charge must be communicated with an appropriate explanation.
5. Shipping and Delivery
Customers must provide an accurate name, phone number, email address and shipping address.
Delivery estimates are indicative unless expressly stated otherwise. Delays may occur due to courier operations, weather, address issues or other circumstances outside our reasonable control.
Order statuses may include pending, shipped, delivered, held or refunded, depending on the available system features.
An automatic status change triggered by a timeout is an administrative fallback and is not independent proof that the customer received the product. Courier tracking, delivery records, customer confirmation and other relevant evidence may be reviewed.
If an order is not received, is materially delayed or appears incorrectly marked as delivered, contact support with the order ID.
6. Referral Network and Commission Eligibility
The Platform may provide a binary referral-network dashboard and a ledger showing eligible matched-pair commissions or other explicitly published benefits.
Commission eligibility depends on the applicable plan, verified account status, qualifying transactions, matching rules, delivery status and other published conditions.
A referral registration alone does not guarantee a commission. The Platform may require the relevant underlying transaction and eligibility conditions to be verified.
The dashboard is a record of calculated or pending amounts, not a promise of guaranteed income.
Commission amounts, eligibility conditions and plan features will be disclosed before purchase or activation. We will not represent a product purchase as a guaranteed financial return.
7. Locked Credits, Holds and Reversals
Credits may be recorded as locked or unlocked.
Locked credits are not available for withdrawal. Eligible credits may become unlocked after the required delivery and commission-lock conditions have been satisfied.
We may place a temporary hold on affected credits when investigating a genuine complaint, failed delivery, suspected fraud, duplicate transaction, payment reversal or refund.
Where a qualifying transaction is refunded or reversed, related commission entries may also be adjusted or reversed, subject to applicable law, documented records and the opportunity to raise a dispute.
We will maintain appropriate records of material adjustments. Unrelated earned balances will not be treated as automatically forfeited merely because another transaction is disputed.
8. Monthly Benefits and Other Rewards
Any monthly benefit, reward or promotional programme is governed by its specific published eligibility conditions.
Where a monthly programme is offered, its duration, amount, qualifying conditions and end date will be disclosed before the customer commits to the relevant plan.
A monthly benefit must not be interpreted as interest, a guaranteed return on investment or an unconditional promise of future earnings.
No benefit will continue beyond its expressly published eligibility period. Applicable product, consumer and other legal rights remain unaffected.
9. Withdrawals
Only eligible unlocked balances may be requested for withdrawal.
Withdrawal requests may be submitted on Fridays under the Platform’s current schedule. Requests are subject to verification, available balance checks, fraud prevention and applicable compliance requirements.
The current system limit is ₹50,000 per week, subject to the exact limit and counting period disclosed on the withdrawal page.
Submitting a withdrawal request does not mean that payment has been completed. Requests may be shown as pending, approved, rejected or paid.
Approved payments are processed manually where the Platform specifies manual processing. We will communicate material issues affecting a request.
10. Prohibited Conduct
You must not:
Submit fabricated payment receipts or delivery evidence.
Create duplicate, fictitious or unauthorised accounts.
Manipulate referrals, matching calculations or transaction records.
Use stolen payment methods or impersonate another person.
Misrepresent product quality, income opportunities or platform benefits.
Interfere with the website, exploit vulnerabilities or misuse another member’s data.
We may investigate suspected abuse, restrict affected functionality and suspend accounts where reasonably necessary, subject to applicable law and appropriate review.
11. Refunds and Consumer Rights
Product returns, replacements, cancellations and refunds are governed by our separate Return & Refund Policy.
Nothing in these Terms excludes statutory consumer rights, remedies for defective or misdescribed goods, or other rights that cannot lawfully be waived.
12. Website Availability and Liability
We endeavour to keep the Platform available and maintain accurate account records, but uninterrupted service cannot be guaranteed.
To the extent permitted by law, we are not responsible for indirect losses arising from temporary outages, third-party courier delays or payment-provider disruptions beyond our reasonable control.
Nothing in this section excludes liability for fraud, wilful misconduct, negligence where liability cannot be excluded, or any other liability that applicable law does not permit us to exclude.
13. Privacy
Personal information is handled in accordance with our Privacy Policy, which explains the information collected, why it is used, how it is shared and how privacy requests can be submitted.
14. Changes to These Terms
We may update these Terms to reflect changes in products, operations, technology or legal requirements. Material changes will be communicated through an appropriate website notice or other reasonable method.
Changes will not remove rights that have already accrued where doing so would violate applicable law.
15. Governing Law and Complaints
These Terms are governed by the laws of India, subject to applicable mandatory consumer-protection provisions and the jurisdiction of competent courts.
For complaints, contact:
Email: [Insert Support Email]
Address: [Insert Business Address]
We will endeavour to acknowledge and resolve complaints within a reasonable period and within any applicable statutory deadline.
16. Acceptance
By using the Platform or placing an order, you acknowledge that you have had an opportunity to review these Terms and the applicable product, refund and privacy disclosures.